Elliot Leigh Tenants

Inspections & repairs

We are required to inspect your property on a regular basis. Prior to any inspection, we will contact you by telephone or letter to arrange a suitable time.

Pets

No pets are allowed to be kept on the property. This is stated in your tenancy agreement.

Property Changes

Should you wish to make changes to the property, you must first request permission from Elliot Leigh - contact us

Paying Bills

As a tenant you are responsible for paying the Gas, Electric, Water Rates, Council Tax & Tel / Broadband.

Property Care

You must ensure that you look after the property and gardens. Property must be kept clean and tidy. Grass must be cut and vegetation and shrubs cut back. 

Agreement Rules

It is important that you observe the terms and conditions of your tenancy agreement. Failure to abide by these obligations may result in further action taken against you by the landlord or the council - contact us for a copy of your agreement.

Damages

You must not carry out illegal activities in the property. You must report repairs to Elliot Leigh immediately. You must allow access to Elliot Leigh when requested. When you move out you must ensure any damages are repaired.

Complaints

Should you wish to make a complaint please write to us, email us or request a customer complaints form. We will then respond within 14 days.

Moving Out

When you have been informed that you will be moving out of the property, you must contact us as soon as possible so a convenient time can be booked to arrange a ‘check out'.

Your Responsibilities

As a tenant you are responsible for certain items on the property, please contact us​ if you're unsure as to what you're responsible for as this forms part of your tenancy agreement.