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  • Writer's pictureElliot Leigh

Navigating the Challenges of Maintaining a HMO Property as a Landlord

Updated: Jul 12

Being a landlord of a House in Multiple Occupation (HMO) property can be a rewarding and profitable venture. However, it also comes with a unique set of challenges that require careful attention and proactive management. Our team of experts here at Elliot Leigh manage over 40 HMO properties, alongside standard housing via our Guaranteed Rent scheme. Offering landlords not only peace of mind that their properties will be looked after, but also financial peace of mind that their rent will always be guaranteed, regardless of void periods.

In this blog we explore the hurdles faced by landlords when maintaining HMO properties and provide insights into effective strategies (including Guaranteed Rent) to overcome them.

Compliance with HMO Regulations

Challenge: One of the foremost challenges for landlords of HMO properties is complying with the ever-evolving regulations. HMO regulations vary between regions and are often subject to frequent updates. Meeting fire safety standards, licensing requirements, providing adequate facilities, and ensuring compliance with health and safety regulations can be complex and time-consuming.

Solution: To overcome this challenge, landlords must stay informed about the latest regulations and seek professional advice to ensure their property is fully compliant. Engaging with local authorities, attending landlord forums, and joining landlord associations can also provide valuable guidance.

As experts in HMO management, Elliot Leigh can reduce administrative burden, providing you with guidance and keeping you on top of any HMO legalities.

Tenant Management and Maintenance

Challenge: Managing tenants in an HMO property poses unique challenges compared to traditional rental properties. Dealing with multiple tenants, addressing their concerns, resolving disputes, and ensuring a harmonious living environment can be demanding. Additionally, maintenance issues and repairs may arise more frequently due to increased wear and tear caused by a larger number of occupants.

Solution: Maintaining effective communication channels with tenants, conducting regular property inspections, and promptly addressing maintenance requests are essential. Developing a clear tenancy agreement outlining responsibilities, house rules, and dispute resolution processes can also help foster a positive tenant-landlord relationship.

As we work with local authorities, the responsibility for tenant management and even rent collection a falls on the local authority, landlords will be paid via Elliot Leigh regardless. This can provide landlords with peace of mind, as they don't have to worry about the financial impact of late payments or the costs associated with evictions.

High Tenant Turnover

Challenge: HMO properties often experience higher tenant turnover rates compared to other rental properties. The transient nature of HMO tenants can lead to increased administrative work, frequent marketing efforts, and potential income gaps between tenancies.

Solution: To mitigate the impact of high tenant turnover, landlords should focus on tenant retention strategies. This includes creating a pleasant living environment, addressing tenant concerns promptly, offering competitive rental rates, and ensuring efficient property management. Regularly advertising vacancies through various channels, such as online rental platforms and local community boards, can help attract new tenants swiftly.

Under the Guaranteed Rent scheme, Elliot Leigh pays landlords a fixed amount of rent every month, regardless of whether the property is vacant or the tenants have paid their rent. This can help landlords avoid periods of rental voids and cash flow issues.

Increased Maintenance and Upkeep

HMO properties generally require more frequent maintenance and repairs due to the higher number of occupants. Wear and tear on common areas, shared facilities, and utilities can be significant, demanding regular attention.

Solution: Establishing a proactive maintenance plan is crucial for landlords. Regularly inspecting and servicing heating, plumbing, electrical systems, and fire safety equipment is essential to prevent major issues. Hiring reliable contractors and tradespeople, maintaining a contingency fund for unexpected repairs, and promptly addressing maintenance concerns reported by tenants can help minimize disruptions and protect the property's value.

Elliot Leigh have a highly experienced in-house maintenance team, property managers and inspectors who all work together to ensure that repairs are attended to quickly and that properties are kept to a high standard.

Efficient Financial Management

Managing the finances of an HMO property can be challenging due to higher operating costs, including utility bills, insurance premiums, licensing fees, and ongoing maintenance expenses. Moreover, potential void periods between tenancies can impact cash flow.

Solution: To navigate these financial challenges, landlords must establish a comprehensive budget, including all expenses related to the property. Keeping detailed records of income and expenditure, monitoring utility usage, regularly reviewing insurance policies, and considering rent increases in line with the market can help ensure the property remains financially sustainable.

Throughout the duration of our Guaranteed Rent scheme, we agree to pay landlords a fixed amount of rent every month, regardless of whether the property is vacant or the tenants have paid their rent. This can help landlords avoid periods of rental voids and cash flow issues.


While maintaining an HMO property as a landlord may present unique challenges, a proactive and informed approach can help overcome these obstacles. Staying up-to-date with regulations, fostering positive tenant relationships, implementing effective maintenance strategies, and managing finances prudently are key to successfully maintaining a thriving HMO property. By addressing these challenges head-on, landlords can ensure the long-term success of their HMO investment and provide a comfortable and safe living environment for their tenants.

Alternatively, handing your property over to an experienced company like us to manage via our Guaranteed Rent scheme, can offer landlords a solution to all challenges presented above.

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